Privacy Policy
We keep this simple: we only collect what we need to run the site, process orders, and reply to inquiries. We don’t sell your personal info.
What we collect
When you place an order or send an inquiry, we may collect details like your name, email, phone (if provided), shipping address (if shipping is selected), and your message. We also collect basic technical data (like browser type) for security and performance.
Payments
Payments are processed by a third-party payment processor. We do not store full card numbers or card security codes on ValuePort.
How we use it
- To process orders, provide receipts, and handle returns/refunds.
- To respond to inquiries and help you with products.
- To improve site reliability and prevent abuse (spam, fraud, scraping).
- To understand which pages are used most (basic analytics).
Cookies
The site may use cookies or similar storage for basic features (like keeping the theme setting and maintaining your cart session on your device).
Sharing
We share data only when necessary to operate the service (for example, payment processing, shipping, infrastructure providers), or when legally required. We do not sell personal data.
Retention
Order-related records may be kept for accounting, compliance, and support. Inquiry messages are kept as long as they’re useful for support and record-keeping. Older messages may be deleted periodically.
Your choices
You can request deletion of inquiry threads where applicable. For order records, some information may need to be retained for legal/accounting reasons. If you’re not sure what we have, ask and we’ll clarify.