Last updated: 2/16/2026

Refund / Return Policy

All Customers are given the opportunity to check their product at local pickup. Because of that, returns depend on the item and the situation. If anything is unclear, ask before you buy.

General approach

If an item is significantly not as described, we’ll work with you to make it right. That usually means a return, exchange (if possible), or a partial refund depending on the case.

What’s typically not refundable

  • Buyer’s remorse (changed mind) after pickup/delivery.
  • Normal wear on used items that was visible or described.
  • Damage caused after pickup/delivery.

How to request a return

  1. Send an inquiry with your order/pickup details (or the product link).
  2. Tell us what’s wrong and include photos if relevant.
  3. We’ll reply with next steps.

Timing

If there’s an issue, contact us as soon as possible. Waiting too long makes it harder to verify what happened.

Quick FAQ

Do you offer returns on everything?
Not always. Many items are warehouse inventory and may be final sale. If you need certainty, ask before buying.
What if something is missing from the box?
If it wasn’t mentioned and it’s important (charger, adapter, parts), message us. We’ll review and help resolve it.
How do refunds happen?
Depends on payment method and situation. We’ll confirm the option during the return process.
Related: Terms & Conditions and Privacy Policy.